TERMS & CONDITIONS
Last updated: September 2026
Welcome to STACKSOLE. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before completing a purchase.
1. ABOUT STACKSOLE
STACKSOLE is an independent online sneaker store offering selected footwear products.
Products sold by STACKSOLE are replica products and are not authentic Nike products. STACKSOLE is an independent business and is not affiliated with, authorized, sponsored or endorsed by Nike, Inc.
Product names and trademarks are used only to describe the style of the products offered.
2. PRODUCTS
We currently offer selected sneaker styles, including Triple White and Triple Black colorways.
Available sizes are displayed on each product page. Product availability may change without prior notice.
We make reasonable efforts to present product photographs, colors and details accurately. However, slight differences may occur due to lighting, screen settings, production batches or other factors.
3. ORDERS
Customers are responsible for providing accurate information when placing an order, including:
- Full name
- Delivery address
- Email address
- Telephone number
- Correct product and size
Please verify your order information before completing checkout.
After an order has been successfully placed, the customer will receive an order confirmation where available.
STACKSOLE reserves the right to cancel and refund an order if a product becomes unavailable, a payment cannot be verified, or incorrect pricing or product information was displayed because of a technical error.
4. PAYMENT
Orders must be paid in full through our website at checkout.
Available payment methods are displayed during checkout.
An order is considered confirmed once payment has been successfully processed and the order has been accepted.
Prices and applicable delivery charges are displayed before the customer completes the purchase.
5. SHIPPING
STACKSOLE currently ships to supported destinations across Eastern Europe.
Estimated delivery time is approximately 5–7 business days, unless otherwise indicated during checkout.
Delivery estimates are not guaranteed and delays may occur due to couriers, public holidays, customs where applicable, weather conditions or circumstances outside our reasonable control.
Customers are responsible for providing a complete and correct delivery address.
6. QUALITY CONTROL
QC photos may be provided before shipping when this service is available.
QC photographs are intended to allow customers to view the product before dispatch. Minor differences caused by lighting, photography or production do not necessarily constitute a defect.
7. SIZE EXCHANGES
Customers may request a size exchange within 14 days of receiving their order.
To qualify for a size exchange, the product must be unworn, unused and returned in its original condition with its original packaging and included accessories.
The replacement size is subject to availability.
Customers must contact STACKSOLE before returning a product. Products sent back without prior communication may experience processing delays.
Unless STACKSOLE supplied the incorrect product or size, the customer is responsible for the direct return shipping costs associated with a voluntary size exchange.
A replacement will be dispatched after the returned product has been received and inspected.
8. RIGHT OF WITHDRAWAL
Where mandatory consumer-protection legislation applies, customers retain their statutory rights, including any applicable right to withdraw from an eligible distance purchase within the legally prescribed period.
Nothing in these Terms & Conditions is intended to exclude or restrict consumer rights that cannot legally be excluded or restricted.
Customers wishing to exercise a statutory right of withdrawal should contact STACKSOLE within the applicable legal period and follow the provided return instructions.
9. DAMAGED OR INCORRECT ORDERS
If you receive an incorrect product or an item that arrived damaged, contact STACKSOLE as soon as reasonably possible and provide your order information and clear photographs of the issue.
If the claim is confirmed, STACKSOLE will provide an appropriate remedy in accordance with applicable consumer law.
Normal wear, damage caused after delivery, misuse or improper care is not considered a delivery defect.
10. REFUNDS
Where a refund is legally required or otherwise approved, it will normally be issued using the original payment method.
Processing times after a refund is issued may vary depending on the payment provider or financial institution.
Statutory refund rights remain unaffected.
11. INTELLECTUAL PROPERTY
The STACKSOLE name, logo, website design and original STACKSOLE content may not be reproduced or commercially used without permission.
Third-party trademarks and brand names remain the property of their respective owners.
12. LIMITATION OF LIABILITY
STACKSOLE is not responsible for delays or failures caused by circumstances reasonably outside its control.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
13. PRIVACY
Personal information submitted through the website is used for purposes such as processing orders, arranging delivery, providing customer support and fulfilling applicable legal obligations.
Additional information regarding the processing of personal data should be provided in the website's Privacy Policy.
14. CHANGES TO THESE TERMS
STACKSOLE may update these Terms & Conditions from time to time.
The terms applicable to an order are generally those presented to the customer when the order was placed, subject to mandatory legal requirements.
15. CONTACT
For questions regarding orders, delivery, exchanges or these Terms & Conditions, please contact STACKSOLE through the contact information provided on our website.
STACKSOLE
YOUR AF1 PLUG.